Friday, June 25, 2010

July Session Update II

Well, July is almost full. I am surprised, but also very happy.

While our beginner classes are full, we still have some intermediate & advanced spaces. Please call or e-mail if you are interested.

Once final calls have been made, if there are any spots opened up, I will post it here. If you are interested in possible open beginner spots, please let me know.

I will be starting tomorrow (hopefully) the comments/suggestions from this group of lessons. Please check back to see if any of your questions are addressed, or if you may have any further suggestions.

Thursday, June 24, 2010

July Session Update

We are still a couple of weeks to closing registration for the July session, and it is almost full.

I believe there are still one or two beginner spots open, a few intermediate spaces, and several advanced places open.

I am thinking about doing a two week session sometime in October. Only 3 days a week or two weeks. That or 4 days a week for two weeks, but then the price would go up. Do you have any thoughts on the matter? If so, voice them now!

Wednesday, June 23, 2010

July Spots Update

I am very pleased (as well as a little surprised!) that our July spots are filling up very nicely.

I have already closed several classes - since they are full - and will probably have to close a few more over the next few days.

The beginner classes are the ones that are very close to being completely full. There are still a few intermediate & advanced spaces open in each class time.

If you are interested in signing up, or have questions, please call or e-mail me. Once we are full, we are full!

Tuesday, June 22, 2010

Post-Lesson Questions/ Comments; pt. 7

*Previously addressed issues can be seen at the bottom of this post*

It seems as though I have covered the less than satisfactory comments. I hope that I was able to help you understand a little bit of how things go on the other side.

Since I have taken the time to go over the more negative comments, I thought that it would be helpful - a fair to us - to tell you some of the positive comments we have received.

We had many people say that the cost was fair, a good deal, and reasonable. While the cost will probably go up in sessions after this summer, we will still try to keep it as low as possible. Whatever the increase, we will make sure that it will be helpful in improving our lessons.

People have said they like the location of our lessons (Beech Grove), and that the evening times are very helpful. Out of the tons of people I have talked with in the last 4 months, only ONE said that evening times was the only reason they could not participate. I think that's pretty good since I have talked with a lot of folks!

Parents also liked that their children were given time to get adjusted to the water (beginner class), and they also like that their kids like it.

As adults, we tend to focus on getting to work, and working until a job is done. If you have children, you know that this is often times radically different from how they operate!

A little playtime here & there during lessons will not only give them a chance to enjoy what they are doing, but it will also let them get more comfortable in the water & with their instructor. If kids aren't comfortable and they have a teacher who is ALL business, they will not want to learn, not enjoy themselves, and no one is happy at the end of the day.

1) Same gender instructors
2) Lifeguard attention
3) Out of water time
4) Skill progression
5) Not enough activity
6) Punctuality

Monday, June 21, 2010

July Session Update

The July session is actually filling up pretty quickly. Nothing is 'flying from the shelves,' but the spots are being taken.

This is very exciting!

If you do want to register for the July session, the last date to do so is Saturday, July 10th. You can call me, or e-mail me. You must pay for the session before the start of classes.

As always, please let me know if you have any questions!

Monday, June 14, 2010

July Session Change

Due to the response to the July session, the earlier time on Wednesday/Friday/Saturday will NOT be offered.

The Monday/Tuesday/Thursday time and the later times for Wednesday/Friday/Saturday are still open and there are still spots available.

The July session is as follows:

Monday/Tuesday/Thursday; 4:30-5:15

Wednesday, June 9, 2010

Good days, Bad days

So with our internet being down, coupled with a rocky start to one of our June classes, I haven't been able to finish up the 'Comments' posts.

The first day of the Wednesday/Friday classes for June, I had a guard who could not make it, and an instructor who was stranded an hour away. Then we had some child drama, so it was a very eventful day.

I was thinking about giving up.

I did not, but am still recovering.

There are always bad days. We are human and things go wrong. We mess up, forget, the automobiles or machines we rely on let us down, which in turn can lead us to letting down others. It happens to everyone.

Please remember this when things go wrong for others, and it effects you. It does nobody any good to get upset and angry, especially when it may be out of their hands. Have you ever had a bad day? Does it help more when other are understanding, or when they are mad and complain?

Just a thought.

I am hoping to get the rest of the 'Comments' posts up by the end of the week. Come check them out.

Saturday, June 5, 2010

July Session

While the spots aren't flying off the shelves so to speak, the July session is getting a good number of students.

I hope that as the June session nears a close that more people will want to sign up for July.

The last day to register for the July session is Saturday, July 10th. This will be out last summer swim session. There may be another session in the fall and/or winter, but right now I only have about 2 people interested. Hardly enough to justify an entire session.

If you are interested in a fall or winter session, please let me know so we can either start planning it, or put our energies into private lessons.

Whatever you are looking for, I hope I can help you out one way or another. Please feel free to ask questions or give feedback.

I will keep you informed of the openings for July!

Thursday, June 3, 2010

Post-Lesson Questions/ Comments; pt. 5

So this comment has been made by at least a couple of parents, and I find no problem with it. Just because it was a problem, does not mean that it was not noticed, and we are taking steps to right it.

The issue? No enough activity. I understand, why is there not more going on?

First, with a class of 5 children is difficult to engage every child every minute of every class. That being said, I have told my instructors to make sure that they give the children - who are not being actively work with - something to work on while they are waiting. Bubble blowing. Going under. Freestyle breathing.

There are many things that your child could be working on during that down time. Please reinforce to your child to listen to the teacher and try to practice when they are not with their teacher.

Also, please try to remember that they are children. Unless they are fearful or uncertain, then the water is just a fun place for them! They love to play and go under and splash and explore this new sensation. Especially if they are not exposed to it on a regular basis. Try to imagine how they must feel to be able to come and play with other kids in such a fun place!

I really did try to make it to every class several times during the class periods to help and see how things were going. The instructors had (and will have) skill sheets to refer to during lessons, and goals to work towards.

We are also having another training day tomorrow afternoon. I have my instructors coming in to the pool for an hour to work with several kids of different ages & skills levels. I will be there to help them and show them how to maximize their time with the kids, while at the same time making it a fun experience for the kids.

As always, I cannot fix a problem if I do not know that it exists. If you have any questions or concerns about your child's class, please ask me about it. I would much rather discuss it and try ti fix it than get a bad review.

While no one sees the post-lesson questionnaires but me (and no one is making me hand them out), I would much rather try to correct something and have parents be pleased with the lessons than having someone discontent when I could have done something to help.

1) Same gender instructors
2) Lifeguard attention
3) Out of water lesson time
4) Skill progress

Post-Lesson Questions/ Comments; pt. 6

*you can see the previous issues addressed bellow*

Time. We have talked about time out of the water and standing around time. Now I am talking about instructor time.

As with any job, there are people who are early. People who are just on time. People who are late. People who you wonder if they realized that they are supposed to be anywhere.

I am an early person. I have a phobia of being dreadfully late, so more often that not, I am super early. I ask my staff to be to lessons at least 10min early.

I had one instructor get stuck in traffic the very first day. She was early each day after.

I had one instructor still in school, so he was consistently late. Not overly so, but it was definitely after the lessons had begun. He was a very reliable teacher and I would much rather have to wait on a good teacher than settle for an on-time mediocre one.

I will be reiterating the arrival time to my staff for this upcoming session, as well as giving them more responsibilities other than the lessons.

We are still finding our method. This is out first year. I am trying to do everything right, and must realize I cannot. Please bear with me - and my staff - as we are really trying hard to provide the best lessons possible for you.

1) Same gender instructors
2) Lifeguard attention
3) Out of water time
4) Skill progress
5) Not enough activity

Tuesday, June 1, 2010

June Session 'Closed'

Not closed as is in not happening, just closed to registration. However, there are still many spots open in July - in the Monday, Tuesday, Thursday time and both options for Wednesday, Friday, Saturday.

Spaces can be held, but not guaranteed until you have paid.

All money is due before the start of the session.

If you are interested in the July session, or have any questions, please call or e-mail me.